1. Introduction

The Hive Legacy Ltd ("The Hive Legacy", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect and share your personal information when you visit our website, purchase our products or services, join our memberships, subscribe to our mailing list or otherwise interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR).

By using our website, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.

2. Who We Are

The Hive Legacy Ltd

Email: [email protected]

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us using the details above.

3. Information We Collect

We may collect the following categories of personal information:

Information you provide

• Name

• Business name

• Email address

• Telephone number

• Billing information

• Information submitted through contact forms

• Information provided during enquiries, consultations or coaching sessions

• Information submitted when joining memberships or waiting lists Information collected automatically

When you visit our website we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website usage data

• Pages viewed

• Time spent on pages

• Referring website

• Cookie data

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Deliver our services

• Process purchases

• Manage memberships and subscriptions

• Provide downloadable resources

• Deliver business consulting and support

• Improve our website and services

• Send newsletters and marketing communications where you have consented or where otherwise permitted by law

• Prevent fraud and maintain website security

• Comply with legal obligations

5. Our Legal Basis for Processing

Under UK GDPR we rely on one or more of the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests, provided these do not override your rights and freedoms

6. Marketing Communications

If you choose to subscribe to our emails, we may send:

• Business tips

• News

• Product updates

• Event invitations

• Resources

• Promotional offers

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will not send marketing communications where prohibited by law.

7. Cookies

Our website uses cookies and similar technologies to:

• Operate the website
• Improve performance
• Remember preferences

• Analyse website traffic

• Improve user experience

Where required by law, we will ask for your consent before placing non-essential cookies.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

8. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including providers of:

• Website hosting

• Email marketing

• Payment processing

• Customer relationship management (CRM)

• Booking systems

• Cloud storage

• Analytics

• Business software

These providers are required to protect your information and only process it on our instructions where required by law.

We may also disclose information where required by law or to protect our legal rights.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

While we work hard to protect your information, no online system can be guaranteed to be completely secure.

10. Data Retention

We only retain personal information for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Enforce our agreements

• Maintain business records

When information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent at any time where consent is the lawful basis

• Request a copy of your data in a portable format

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at [email protected].

12. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies before providing any personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

The Hive Legacy Ltd

Email: [email protected]

15. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we have the opportunity to resolve your concerns.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).